News

2025/06/02
Notice of Non-Smoking Policy in Guest Rooms

Starting Monday, June 9, 2025, all guest rooms will be designated as non-smoking.
If you wish to smoke, please use the smoking booth located in the lobby on the first floor.

Please note that if smoking (including the use of electronic cigarettes) or cigarette butts are found in the guest rooms, a cleaning fee and room damage compensation fee totaling 30,000 yen will be charged.

(2025.02.25)Notice regarding changes to check-in times

Starting from stays on April 1, 2025, the check-in and check-out times will be changed as follows.
Additionally, the policy for late check-out will also be revised as detailed below.

Effective Date
From check-in on April 1, 2025

Changes
◆Before Change:
Check-in: From 14:00　Check-out: By 10:00
Late Check-out: ¥1,000 per hour per room (tax included), up to a maximum of 14:00

◆After Change:
Check-in: From 15:00　Check-out: By 11:00
Late Check-out: Up to a maximum of 14:00, ¥2,000 per room (tax included)

2024/02/01
Warning about phishing scams.
We have confirmed that beginning in August of 2023, multiple mails were sent out by a third party disguising themselves as one of our group hotels. If you receive a mail supposedly from our group hotel(Washington Hotels,Hotel Gracery,Hotel Tavinos,Hotel Fuhita) that seems strange, requests you to reenter reservation numbers, or asks for credit card information, it may redirect you to a phishing site or expose you to illicit access, so please immediately delete the mail without accessing any link or viewing any attachment within it. Under no circumstances will our group hotels request credit card information or payment by email, except for instances in which you have made use of the hotel. We apologize for any concern that may have been caused for you, and request that you continue to remain aware of the possibility of scam mails.

*”Phishing” is the act of sending emails pretending to be another sender, and redirecting the receiver to a false website in order to gather personal information such as credit card numbers, account information (user ID, password, etc.) and other such important details.